We have more exciting news! To allow more of our loyal customers to earn 2% unlimited cash back1 on all eligible purchases, we are expanding the eligibility qualifications on your Rogers Mastercard®. We are also making it easier for you to get access to Roam Like Home by attempting to link your Rogers account automatically.
As of September 21, 2023:
You will be eligible for 2% cash back if you are actively subscribed to only 1 eligible service. Previously, we required you to have two eligible services. Eligible services include:
Postpaid Rogers-branded consumer mobile plans (which includes wireless home phone and tablet data plans). For these plans, users who have permission to make changes (i.e. a Level 1 Authorized User) are also eligible.
Postpaid Fido-branded consumer mobile plans – primary account holders only (which includes wireless home phone and tablet data plans)
Any Rogers, Shaw or Fido-branded internet, TV, home phone, home monitoring or satellite service – primary account holders only
Rogers will attempt to automatically link your Rogers account to your Rogers Mastercard rather than you having to do so manually. This is a requirement to access your Rogers benefits. If we are unable to do so, we will contact you for more information.
Prefer to link your account manually?
Simply download and/or sign into the Rogers Bank app and follow the prompts to link your account or call 1-855-775-2265.
Please review the detailed changes below. Thank you for choosing Rogers Bank for your credit card needs.
Questions or concerns please contact us:
Rogers Bank, PO Box 57130,
RPO Jackson Square Hamilton, ON L8P 4W9
Attention: Customer Care
or call: 1 855 775-2265
(or collect at 1 705 522-7412 if you are outside Canada and the U.S.)
1 You will earn 2% cash back rewards on eligible purchases made in US dollars and 1% cash back rewards on all other eligible purchases. If you are a Rogers customer with an eligible service and your account(s) are in good standing, you will earn 2% cash back rewards on all eligible purchases. Eligible services include postpaid Rogers or Fido-branded consumer mobile plans (including wireless home phone and tablet data plans) or any Rogers, Shaw or Fido-branded internet, TV, home phone, home monitoring or satellite plan. You must be the account holder for the eligible service except for Rogers mobile which includes users who have permission to make changes on the account. Cash back rewards are earned on eligible purchases or deducted for returns on a per-transaction basis based on the posting date of the transaction. Cash advances, balance transfers, cash-like transactions, interest, fees, insurance premiums and payments are not eligible purchases and do not qualify. Minimum redemption amount is $10 CAD. Cash back rewards can be redeemed online through the Rogers Bank app towards purchases or requested in the form of a statement credit annually. Account must be open and in good standing to earn and redeem cash back rewards. Foreign currency transactions are converted to Canadian dollars at the rate established by Mastercard International in effect on or after the date of the transaction and no later than the date the transaction is posted to the account plus an amount equal to 2.5% of the transaction amount after it has been converted to Canadian dollars. 2 Roam Like Home is provided by Rogers Communications Canada Inc. (“Rogers”) and available to most Rogers customers with an eligible postpaid mobile plan (Fido plans, most enterprise plans, monthly plans that include roaming services as well as prepaid accounts are excluded). You will automatically be credited up to 5 Roam Like Home days per year on your Rogers bill once your Rogers Mastercard account is linked to your Rogers postpaid account with an eligible mobile plan. Both accounts must be in good standing. Unused Roam Like Home days at no cost do not carry over to the following year. See rogers.com/terms for full Roam Like Home terms and conditions. 3 Your cash back rewards can be redeemed for 130% of their regular redemption value when you apply them against eligible Rogers Communications Canada Inc. (“Rogers”) purchases, including new phones, bill payments and accessories. Fido and Shaw purchases included. Exclusions apply. Redemptions must be made in the Rogers Bank app, where eligible Rogers purchases are identified. Minimum redemption amount is $10 CAD.
® Mastercard and the circle design are registered trademarks of Mastercard International Incorporated.
The Rogers Mastercard is a credit card issued by Rogers Bank.
We’re making some changes to your rogers mastercard® account
Eligible 2% Customers
We have expanded the eligibility for 2% cash back. You are now eligible if you are actively subscribed to only one eligible service. Previously, we required you to have two eligible services.
An eligible service now includes the following where you are the primary account holder:
Any postpaid Rogers-branded consumer mobile plan (which includes wireless home phone and tablet data plans). For these plans, users who have permission to make changes (i.e. a Level 1 Authorized User) are also eligible.
Any postpaid Fido-branded consumer mobile plan (which includes wireless home phone and tablet data plans).
Any Rogers, Shaw or Fido-branded internet, TV, home phone, home monitoring or satellite plan.
Your relevant Rogers, Shaw or Fido accounts must be in good standing. Please note that plans with any other brands (including chatr and Shaw mobile) are not eligible. Fido, chatr or Shaw plans are also not eligible for Roam Like Home benefits.
Linking and Matching
Linking one of your eligible Rogers accounts to your Rogers Mastercard is no longer required to be eligible for 2% cash back, butitis still required to be eligible for Roam Like Home benefits.
Starting on the effective date, if your Rogers Mastercard account is not linked, we will attempt to link it to your Rogers account by matching data fields such as your name, date of birth, phone number, address, and email. If we are unable to link your Rogers Mastercard to your Rogers account or you wish to link to a different Rogers account, you must ensure that you link your Rogers account to your Rogers Mastercard yourself using the Rogers Bank app or by calling us at the number on the back of your card.
We will also use the data fields on an ongoing basis to determine whether you have a Rogers, Shaw or Fido plan that qualifies you for 2% cash back. Please note that it may take up to 7 business days for us to assess your eligibility or changes to your eligibility. If you don’t think you are receiving the right cash back after that time, please call us at the number on the back of your card.
If you want to opt out of this sharing of information that enables us to link your accounts and assess your eligibility for 2% cash back, you can call us at the number on the back of your card.
To align with these changes, we have amended the terms of your Rogers Mastercard Rewards Program Terms and Conditions. Attached is a detailed side-by-side of the changes to these documents. These changes will take effect on September 21.
Your use of your credit card account or your credit card after September 21 will mean that you have accepted these changes and agree that Rogers may share information to Rogers Bank to enable the linking and 2% eligibility assessment. For residents of Quebec, if you do not agree with this change, you may terminate your credit card account with us by October 21 without cost or penalty after any remaining balance is paid in full.
Changes to the Rogers Mastercard Rewards Program Terms and Conditions:
Section | Current Terms | Revised Terms (effective Sept 21) |
|---|---|---|
3 | To be eligible for certain rewards and benefits, your Rogers account(s) must be linked to your Rogers Mastercard. Account linking is governed by the Rogers Services Benefits Terms and Conditions for Rogers Mastercard. We will attempt to link your Rogers account to your Rogers Mastercard when your Rogers Mastercard Account is opened, by matching data fields such as your name and date of birth. If we are unable to match the information to a Rogers account or if there is an error in linking, you must ensure that you link your Rogers account to your Rogers Mastercard yourself. | To be eligible for certain rewards and benefits, your Rogers account(s) must be linked to your Rogers Mastercard. Account linking is governed by the Rogers Services Benefits Terms and Conditions for Rogers Mastercard. We will attempt to link your Rogers account to your Rogers Mastercard by matching data fields such as your name, date of birth, phone number, address, and email. If we are unable to link your Rogers Mastercard to your Rogers account or you wish to link to a different Rogers account, you must ensure that you link your Rogers account to your Rogers Mastercard yourself. |
4 | Rewards are earned or deducted on a per-transaction basis based on the Posting Date of the transaction and whether you are an Eligible 2% Customer as of the Posting Date.
Your Rewards will be calculated as follows if you are not an Eligible 2% Customer as of the Posting Date:
Rewards credits and debits are reflected in your Rewards Account. Rewards are added to your Rewards Account as long as your Account is open and you are not in default under your Cardholder Agreement as of the Posting Date. All Rewards earned on or deducted from your Rewards Account (including by any Authorized User) will be credited to or deducted from the Primary Cardholder’s Rewards Account. Transactions in foreign currencies are converted to Canadian dollars for the purposes of calculating Rewards added or deducted. | Rewards are earned or deducted on a per-transaction basis based on the Posting Date of the transaction and whether you are an Eligible 2% Customer as of the Posting Date.
Your Rewards will be calculated as follows if you are not an Eligible 2% Customer as of the Posting Date:
As we assess your status as an Eligible 2% Customer from time to time, you may receive 2 points added to your Rewards Account for every one dollar ($1.00) of an Eligible Purchase made with your Account even though you are not an Eligible 2% Customer. |
“Eligible 2% Customer” definition | Eligible 2% Customer means: (i) you are actively subscribed to an Eligible Rogers Mobile Plan and an Eligible Home Service, of which you are the primary account holder or a Level 1 Authorized User; (ii) your Rogers account is linked to your Rogers Mastercard; and (iii) all relevant Rogers or Shaw accounts are in good standing. | Eligible 2% Customer means: (i) you are actively subscribed to at least one Eligible Service; and (ii) all relevant Rogers, Fido or Shaw accounts are in good standing. |
“Eligible Fido Mobile Service” definition | [new] | Eligible Fido Mobile Service means a postpaid Fido-branded consumer wireless plan of which you are the primary account holder. Wireless home phone and tablet data plans are included. Business/corporate plans and plans with other brands including chatr, Rogers or Shaw do not qualify. |
“Eligible Home Service” definition | Eligible Home Service means any Shaw or Rogers-branded internet, TV, home phone, home monitoring or satellite services, excluding wireless home phone. Home services with any other brands owned or acquired by Rogers do not qualify. | Eligible Home Service means a plan for any Rogers, Shaw or Fido-branded internet, TV, home phone, home monitoring or satellite services of which you are the primary account holder. Home services with any other brands do not qualify. |
“Eligible Rogers Mobile Service” definition | Eligible Rogers Mobile Plan means a postpaid Rogers-branded consumer wireless plan, including wireless home phone. Business/corporate plans do not qualify. Mobile plans with chatr, Fido, Shaw or any other brands owned or acquired by Rogers also do not qualify (unless they are migrated to a Rogers mobile plan). | Eligible Rogers Mobile Service means a postpaid Rogers-branded consumer wireless plan of which you are the primary account holder or a user who has permission to make changes (i.e. a Level 1 Authorized User). Wireless home phone and tablet data plans are included. Business/corporate plans and plans with other brands including chatr, Fido or Shaw do not qualify. |
“Eligible Service” definition | [new] | Eligible Service means an Eligible Rogers Mobile Service, Eligible Fido Mobile Service or Eligible Home Service. |
For full copies of your account documents, please visit rogersbank.com/legal.
®/™Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Used under license.