Contact Us

For existing Rogers Bank cardholders

Help Centre image

Account Inquiries

  • Online: Sign in to your online account to view your transactions, current balance, credit limit, payment due date or statements. For additional inquiries, you can also send a secure message by clicking ‘Send Message’ from the ‘Services’ tab in the menu bar on the left.
  • By phone: 1 855 775-2265, or collect at 1 705 522-7412 if you are outside Canada and the U.S.

Lost or Stolen Card

  • If you believe your Card has been lost or stolen, contact customer service immediately: 1 855 775-2265
    Outside Canada and the U.S., call collect: 1 705 522-7412

To apply for a credit card

Platinum card.en

Rogers Platinum Mastercard®

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Fido Mastercard®


You will receive an email within 2 business days when your application has been approved.


®/™ Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. Used under license.

Rogers Bank and related logos and brand names are trademarks of Rogers Communications Inc. or affiliates under license.