Frequently Asked Questions

Click through the categories below to find the answers to your frequently asked questions

Card features & benefits

Rogers World Elite Mastercard

chatr Mastercard

Applying for a card

Activating your card

Managing your account

Card Details

Protection Services

Paying your Mastercard statement

Computer Settings

Security

Customer service

Rewards & Redemptions

Mastercard Identity Check

Identification Verification

Mobile Wallet

Rogers Bank App