Getting Started

Follow these easy steps to get started and get the most out of your Fido Mastercard®.

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New cardholder checklist

Getting Started

The first step is to activate your card so you can start earning 1.50% cash back rewards on every purchase in Canadian dollars and 4% on purchases made in a foreign currency.1 

Call 1 855 224-9782 to activate your card.

Your welcome bonus in cash back rewards will be waiting once you've made your first purchase.

Quick tip: When calling to activate your card please follow all the steps in our self-serve tool.

You'll need to provide the following information:

  1. Credit card number, AKA your account number.
  2. Any phone number you provided during the application process.
  3. Date of birth - month and last 2 digits of the year.

Once you've followed all the steps and created your PIN your card is activated!

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Set up your Rogers Bank online banking account by enrolling here

This account lets you view your transactions and statements online, set preferences and sign up for alerts to keep your account safe. You can also view and redeem your cash back rewards.

Step-by-step instructions:

Enroll online
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Want to earn an additional $25 in cash back rewards? It's easy. Simply add your Fido bill as a preauthorized payment to your Fido Mastercard within 60 days of activating your card.


  1. Sign in to your Fido account using your username and password.
  2. Under "Billing and Payments", go to "Change Payment Method" and select Pre authorized Credit Card.
  3. Enter your Fido Mastercard card details. It will take up to 2 business days to update your method of payment.
Sign in to Fido
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Redeem anywhere with our mobile app.

The Mastercard® Pay with Rewards™ app is an easy way to redeem on the go from your mobile device.

To download, search “Pay with Rewards” in the App Store® or Google Play™

Download on the App StoreGet it on Google Play
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When you are ready to redeem simply “turn on” redemption in the Pay With Rewardsapp or from your desktop. You can redeem for your next transaction only or leave it turned on and redeem for every Fido transaction.

You can also set your maximum redemption amount. Remember, you need a minimum of $20 to make a redemption.

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Setting up Rogers Bank alerts is easy!

Need more help? Please visit our Help Centre for Frequently Asked Questions, or contact us.

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®Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

®/™ Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. Used under license.

Rogers Bank and related logos and brand names are trademarks of Rogers Communications Inc. or affiliates under license.