Card Details

Your credit limit

If you exceed your credit limit, your purchase(s) may be declined. If a purchase exceeding your credit limit is approved, you will be charged a $29 over-limit fee, once per statement period.

We value your business and want to ensure that you have a credit limit that is sufficient for your needs. For new accounts, we typically need to establish a minimum of 6-months account history before increasing your credit limit. To request a credit limit increase, or decrease, call 1 855 775-2265

You can view your new credit limit after you sign in to your online account on the main page below 'Latest Account Details’.

Or you can view your new credit limit on your next statement. Sign up for Rogers Bank account alerts, and we’ll automatically notify you by text or email whenever there is a change to your account including a change to your credit limit. To sign up for account alerts, sign in to your online account and select “ALERTS” from the menu bar on the left.

Travelling with your card

Yes. You can submit your travel notifications online to avoid delays and problems using your card while you're away.  Follow the easy steps below:

  1. 'Sign in', here
  2. Enter your Username and Password and click ‘SIGN IN’
  3. After sign in, select "SERVICES" on the left of the page
  4. Click "Travel Notification" under Manage Your Credit Card.
  5. Select "Travel Notification" in the drop down
  6. Type your travel notification details and Click "CONTINUE" to send your information

Include the following details in your travel notification:

  • Destination: state/province/country
  • Start and end date of your trip
  • Contact number where you can be reached while travelling

Stay secure with Rogers Bank account alerts while you are away.  To sign up for Rogers Bank account alerts, sign in to your online account and select “ALERTS” from the menu bar on the left.

Or you can call customer care at 1-855-775-2265.

You can request a cash advance in the country where you are travelling. A $5.00 fee applies per cash advance made outside of Canada. Please refer to the Rogers Bank disclosure for the annual interest rate on cash advances.

All purchases made in a foreign currency are converted to Canadian dollars at the rate established by Mastercard® International on the date that your purchase is posted to your account, plus a foreign transaction fee equal to 2.5% of the transaction amount after it has been converted to Canadian dollars. To verify the Mastercard® exchange rate before you make your purchase, please visit: www.mastercard.com/global/currencyconversion.

With all Rogers Bank Mastercard® credit cards, you will earn a higher rate of cash back rewards if you pay in foreign currency - while travelling outside of Canada, or when making an online purchase with a non-Canadian merchant. If you choose to pay in the foreign currency you will also benefit from the Mastercard® exchange rate, rather than the exchange rate offered by the local merchant. 

Transaction activity on account alerts will show your purchase amount in Canadian dollars with the exchange rate applied. The purchase amount on your statement includes the 2.5% foreign transaction fee in addition to the exchange rate.

Interest Rates

The standard rate on purchases and fees is 19.99%.

The standard rate on cash advances, cash-like transactions and balance transfers is 21.5%.

Your interest rates will increase to the rate of 25.99% for purchases and fees and 27.99% for cash advances, cash-like transactions and balance transfers on your next statement if you:

  • do not make the minimum payment by the due date 2 times in any 12 month period, or
  • are not in full compliance with the terms of your cardholder agreement.

If you don't pay your bill within the interest-free grace period, the interest is calculated from the time of the purchase. See Cardholder Agreement for complete details here.

You can avoid being charged interest by paying the full statement balance by the statement due date. This is your interest free grace period! This interest free grace period does not apply to cash advances, cash like transactions or balance transfers.

Fees

A $3.50 fee applies for money orders, wire transfer, travellers’ cheques, purchase of foreign currency, bets, lottery tickets or casino gaming chips. $5.00 if obtained outside Canada.

$42.00 each time a payment you make from or to your account is dishonoured.

$5.00 for a reprint of an additional copy of your monthly statement or to reprint a transaction record.

$29.00 when your outstanding balance exceeds your credit limit; fee is charged only 1 time per statement period.

Cash advances can be processed at an ATM or any bank. A $3.50 fee applies for each advance made in Canada; $5.00 if obtained outside of Canada.

An emergency card will take about two days to arrive. A fee of $30 applies, call 1 855 775-2265.