chatr Mastercard

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Click here to learn how to pay your chatr™ Mastercard® and chatr™ Secured Mastercard®. 

We will be closing all Chatr Secured Mastercard and chatr Mastercard accounts as of May 16, 2023. After this date, you will no longer be able to make purchases, cash advances or any other transactions on your card, other than payments towards your balance.

Yes. You may call us 1-855-775-2265 to close your account.

If you have a chatr Secured Mastercard, you can give us your banking information when you call us. That way we can return any security funds we may owe you to your bank account via a direct deposit.

If you are a chatr Mastercard cardholder, you have the option to apply to switch to our Rogers Connections Mastercard provided your account is in good standing and you meet our credit requirements.

We regret that we are not able to accommodate a product switch for chatr Secured cardholders.

You can redeem your rewards now per usual.

If you have less than $10 in cashback rewards, you must call us at 1-855-775-2265 to redeem your rewards.

Shortly after May 16, 2023 (or the date that you close your account if earlier), we will apply any unredeemed rewards as a credit to your account as long as your account is in good standing.

Shortly after May16, 2023 (or the date that you close your account if earlier), we will apply any security funds we hold to your account as a credit. If this results in a credit balance on your account, we will mail you a cheque to the address we have on file for you within 90 days after the date of the account closure. If you would prefer an electronic transfer to your bank account, you can contact us to provide us with your bank details.

You will continue to receive statements with your outstanding balance as you do today. You must continue to make at least your minimum monthly payment until the balance is paid in full. Interest and fees will continue to apply in accordance with your Rogers Bank Cardholder Agreement and your Disclosure Summary.

If you have an Equal Payment Plan on your account, you can continue to pay the monthly required payment as disclosed on your statement until the Equal Payment Plan expires. Payments and credits will be applied to your account in accordance with your Rogers Bank Cardholder Agreement.

The key features and benefits of the chatr™ Mastercard® include:

  • Earn 3% unlimited cash back rewards on all chatr™ spend and 1% on all other eligible purchases. The best part, you can redeem your cash back rewards instantly for any purchases, anytime.
  • No annual fee.

This is just another way we’re rewarding you for being a valued chatr™ customer. The card also comes with the following Mastercard®  benefits:

Click here to learn more about the chatr™ secured Mastercard® that offers guaranteed approval for chatr customers

The key features and benefits of the chatr™ Secured Mastercard® include:

  • Guaranteed approval for all chatr customers (subject to identity verification and a review of your credit history to ensure you do not have undischarged bankruptcy.)
  • Once approved, you’ll need to provide security funds to set your spending limit. Depending on your credit history, your security funds can range from $300 up to $2,500.
  • You can enjoy earning 1% cash back rewards on your chatr™ spend and 0.5% on all other eligible purchases.
  • The monthly fee for a chatr™ Secured Mastercard® is $5.

The card also comes with the following Mastercard® benefits:

Click here to learn more about the chatr™ Mastercard®.

All Rogers Bank credit cards do not have an annual fee.