Customer service

For general questions about the Rogers Bank Mastercard® you can ask Ruby our virtual assistant. Click on the question mark at the bottom right of any page to ask Ruby a question or call 1 855 775-2265 to speak with a representative.

To cancel your Rogers Bank Mastercard® account call 1 855 775-2265.

Call 1 855 775-2265 as soon as you discover your card is missing. 

Call 1 855 775-2265 and report it immediately if you notice anything suspicious.