Rogers Mastercard

All Rogers Bank credit cards do not have an annual fee.

To receive 5 Roam Like Home days on us your account must be linked. If your Rogers account isn’t automatically linked within 5 business days of when your Rogers Mastercard account is opened, you can manually link your account via the Rogers Bank app. To learn how to manually link your account, click here.

You can also call the number on the back of your card and one of our customer service representatives will be happy to assist you.

Yes, you will be eligible for 2% cash back if you are actively subscribed to only one eligible service within your rental/condo fees.

An eligible service means a post-paid consumer plan for any Rogers, Shaw, or Fido-branded mobile, internet, TV, home phone, home monitoring, or satellite services of which you are the primary account holder or level 1 authorized user. Business plans and Home services with any other brands do not qualify.

If you don’t have a Rogers account you will receive 2% unlimited cash back on U.S. dollar purchases and 1% unlimited cash back on all other eligible purchases.²

Review the options below to view your earn rates and earned cash back reward history. Your earn rate status can only be viewed in the Rogers Bank app.

Rogers Bank app

Sign in to the Rogers Bank app, then:

1. Tap Rewards
2. Tap Earned Rewards History to view your earned cash back rewards. Your earn rate will be displayed in the blue banner at the top of the page.

Online Banking

1. Sign In
2. Click Cash Back Rewards
3. Click Rewards Summary
4. Select monthly or year-to-date in the drop-down menu to view your rewards for that period.
5. You can filter by card number for primary and supplementary cards.
6. Click Accumulation Details to view your rewards.

Note: To determine what your earn rate is on everyday purchases sign in to the Rogers Bank app or call the number on the back of your card.

Phone

Call the number on the back of your card and one of our customer service agents can help you verify your earn rate.

The Rogers Redemption Bonus is exclusively available to Rogers Mastercard cardholders and gives you 30% more cash back every time you redeem for Rogers, Fido or Shaw purchases (like your monthly Rogers bill or phone and accessory purchases).

Example: Let’s assume you have accumulated $100 in cash back rewards. You can apply this to a non-Rogers purchase and receive a credit of $100. However, if instead you redeem the same $100 in cash back rewards against a Rogers purchase, you will receive a credit of $130. In this instance, if you use your Rogers Mastercard to pay your monthly Rogers bill of $200, you can redeem a Rogers Redemption Bonus amount of $130 towards the transaction.

To learn how to redeem your 30% redemption bonus, click here.

• For $12 per day in the U.S. and $15 per day in over 185 eligible international destinations, you get full access to the data, talk and text included in your monthly plan.
• Call and text Canadian numbers just as you would at home on your monthly plan, as well as numbers in the eligible destination you’re visiting.
• The daily fee covers each calendar day of usage until 11:59:59 p.m. Eastern Time (ET), regardless of which time zone you are roaming in.

Click here to learn more.

Your 5 Roam Like Home days will reset every year on the account anniversary date (as long as the account is in good standing). Your anniversary date is the day your account was opened.

Note: if you switched from another Rogers Bank card to the Rogers Mastercard, then your Roam Like Home days will reset on the date that your original credit card account was opened.

Sign in to the Rogers Bank app and tap Rewards > Roam Like Home to view your Roam Like Home activity.

You can view your Roam Like Home credits on your Rogers bill. Click here to sign in to your Rogers account or sign in to the MyRogers app.

You can review your Roam Like Home activity in the Rogers Bank app:

1. Tap Rewards on the navigation menu
2. Tap Roam Like Home Benefits

You can view your recent activity and the activity you completed in the previous year.

If you don’t have access to the Rogers Bank app you can call a Rogers Bank customer service representative at 1 855 775-2265 for assistance.

No, your Roam Like Home days will reset every year. Unused Roam Like Home days cannot be carried over.

No, any phone number on the Rogers account that you linked to your Rogers Mastercard account can use the Roam Like Home benefits on a first come, first served basis.

Call the Rogers Bank call centre at 1 855 775-2265 if you would like to switch products:

• Select your language preference.
• Press option ‘1’ in the main menu.
• Follow the prompts to enter your credit card number and PIN
• Press ‘0’ after your account summary is provided.

You should receive a new card within 7 to 10 business days.

Your card number will change if you switch from a Rogers World Elite Mastercard to the Rogers Mastercard. If you switch from a Fido Mastercard or Rogers Platinum Mastercard, your card number will stay the same. In either case, be sure to update any pre-authorized payments you have on your current card with your new credit card details (card number, CVV, and expiry date) upon switching.

Any regular recurring payments set up on your existing credit card (such as your Rogers mobile or Rogers, Shaw, or Fido home services) will need to be updated.

Contact any affected merchants as soon as you receive your new credit card and provide them with your new credit card number and expiry date.

You can switch from any Rogers Bank Mastercard to the Rogers Mastercard (or vice versa) at any time as long as you meet any qualification requirements. However, you can only have one credit card account from Rogers Bank at any time.

Your cash back will be transferred to your new card.

Click here to learn how to link your account.

Most eligible cardholders are linked automatically shortly after approval, although this may take up to five business days. If additional information is required, our customer service team will reach out.

You can confirm whether your account is linked by downloading the Rogers Bank app and tap the Rewards circle on the home page or Rewards in the navigation menu. If "Roam Like Home Benefits" is displayed, your card is linked. If this is not visible, follow the steps to link outlined here.

Your Rogers account and Rogers Bank account must be in good standing.

Eligible Rogers Accounts

An eligible Rogers mobile account is any Rogers post- paid consumer account where you are either the primary account holder or have permission to make changes (i.e. Level 1 Authorized User). Only one (1) Rogers account can be linked to one (1) Rogers Mastercard account.

Rogers accounts that have a 12-digit account number will not be linked until other eligible services are added to your Rogers account and the account number is updated. You can sign in to your MyRogers account to add an eligible mobile service or contact Rogers here.

Call the number on the back of your card for further assistance.

Eligible Services

Rogers Mobile Plan

• Postpaid Rogers-branded consumer mobile plans eligible to receive Roam Like Home days.

Excluded Services

• Business/corporate plans
• Mobile plans with chatr, Shaw, and Fido
• Rogers accounts with 12-digit Rogers account numbers

If you are experiencing an issue when manually linking your account via the Rogers Bank app, consider the following:

• You can only link one Rogers account to one Rogers Mastercard account
• Your Rogers Mastercard must be activated, click here to learn how to activate your card
• You should ensure your Rogers account is in good standing before attempting to link it to your Rogers Mastercard account.
• Your Rogers Mastercard account and Rogers account should have similar contact information to complete the linking steps. If your contact information is not on the Rogers account, you may need to contact the primary account holder of the Rogers account and request that they add you to the account as a level 1 authorized user. The primary account holder of the Rogers account can contact Rogers here and select either Chat with Us or Call Us. Once your information is updated, you can try to link accounts again in the Rogers Bank app.
• If your Rogers account has a 12-digit account number, you may need to add eligible Rogers mobile services to your Rogers account. You can sign in to your MyRogers account to add an eligible mobile service or contact Rogers here.

If you continue to have issues linking your account, contact Rogers Bank at 1 855 775-2265 for help.

If your phone number is not displayed, you should contact the primary account holder of the Rogers account to add your name as a level 1 authorized user.

The primary account holder can select either Chat with us or Call us and speak with a customer care representative to add you as a level 1 authorized user.

Contact Rogers here.

When the primary account holder updates their account, sign in to the Rogers Bank app to start the linking process. Tap here to learn how to link accounts.

If you don’t have access to the Rogers Bank app you can call a Rogers Bank customer service representative at 1 855 775-2265 for assistance.

You can unlink your Rogers account from your Rogers Mastercard account in the Rogers Bank app. By unlinking your account, you will no longer receive 5 Roam Like Home days at no cost every year.

1. Sign in to the Rogers Bank app.
   
   
   
   
2. Tap More on the navigation screen on the home page.
3. Tap Unlink Rogers account.
4. Follow the prompts to unlink your account.

When you are ready to link your Rogers Connection Mastercard account with your Rogers account, sign into the Rogers Bank app to review the date when you can link your account again.

If you want to change the Rogers account you are linked to, you must first unlink through the Rogers Bank app, then wait 35 days to link to a new Rogers account.

• Sign in to the Rogers Bank app.
  
  
  
  
• Tap More on the navigation screen on the home page.
• Tap Unlink Rogers account.
• Follow the prompts to unlink your account.

When you are ready to link your Rogers Mastercard account with your Rogers account, sign into the Rogers Bank app to view the date when you can re-link your account.